http://link.brightcove.com/services/link/bcpid316007570?src=rss Three skits--with educational commentary--showing the (sometimes comedic) effects of poorly planned, written, and designed technical communications (technical writing, technical documentation): instructions, a user guide, and a marketing data sheet. Copyright 2009 Sun, 22 Nov 2009 19:28:37 -0800 http://www.brightcove.com/?v=1.0 http://link.brightcove.com/services/link/bcpid316007570/bclid307719422/bctid307719362?src=rss <img src="http://brightcove.vo.llnwd.net/d2/unsecured/media/187703184/187703184_311065492_37b5635f1d1608fa0dd6d339e050ffdc3fbaa970.jpg?pubId=187703184"/>Poorly written technical instructions can have hazardous consequences. http://link.brightcove.com/services/link/bcpid316007570/bclid307719422/bctid307719362?src=rss Sun, 12 Nov 2006 00:00:00 -0800 http://link.brightcove.com/services/link/bcpid316007570/bclid307719422/bctid307738955?src=rss <img src="http://brightcove.vo.llnwd.net/d2/unsecured/media/187703184/187703184_309700072_70b392ae5ad3ab69f0942ceab1a927ecc1ab6c21.jpg?pubId=187703184"/>Showing the effects of poorly planned and written user manuals, poor customer support, and unhappy customers. http://link.brightcove.com/services/link/bcpid316007570/bclid307719422/bctid307738955?src=rss Sun, 12 Nov 2006 00:00:00 -0800 http://link.brightcove.com/services/link/bcpid316007570/bclid307719422/bctid307734410?src=rss <img src="http://brightcove.vo.llnwd.net/d2/unsecured/media/187703184/187703184_309700073_6990442395e75c37f2760b7043f983755677260f.jpg?pubId=187703184"/>This shows how Sales departments underrate the importance of clear, effective, and meaningful marketing communications material, in this case, a marketing data sheet. http://link.brightcove.com/services/link/bcpid316007570/bclid307719422/bctid307734410?src=rss Sun, 12 Nov 2006 00:00:00 -0800